Learn about what you should expect when you visit our location.
What to Expect
Looking for answers for your hearing loss and hearing aid related questions?
See FAQThe hearing aid that tracks activity and hearing health.
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Information and resources so you can better understand hearing loss.
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Was able to get impressions done for custom ear plugs. Was quick and easy, and the staff were very friendly
Stephen Wanca, on GoogleKnowledgeable, personal, efficient staff. Clear explanations of test results. Excellent customer service.
Lin, on GoogleThe service and level of expertise and understanding was amazing. I’ve used the Telehear feature twice and both times I was blown away.
Jack M, on GoogleVery organized and treats, patience with dignity and concern
Wayne sunderlin, on GoogleGreat facility to fix any hearing problems you might have.
Rich, on GoogleVery knowledgeable and very helpful! Took me a while to adjust but now I’m very satisfied with my hearing aids!
Bill Uhler, on GoogleThe Hearing Lab staff was very friendly and professional. They did an initial assessment of my hearing and determined I didn’t need hearing aids right now. Appreciated their honesty. Happy to have a baseline and will revisit them in a couple years to see if things have changed.
Mike Glatz, on GoogleThe Hearing Lab in Barrington is truly an exceptional experience. We love our Starkey hearing aids! The audiologist, Maria is very professional and the receptionist, Candy is caring, understanding and very competent!
Leslie Carl-Clabots, on GoogleCandi and Maria are great, they answered my questions and I ordered a new set of hearing aids.
Tony, on GoogleSuper friendly and helpful! This is how customer service should be!
Nisha Chandran, on GoogleTreated me like family
Vince Adam, on Google
